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Terms of service

User Agreement

By accessing and using SylviaVerve.com ("the Website"), you agree to be bound by these Terms of Service. Our online store specializes in trousers, sweaters, blouses, skirts, and tank tops. All purchases are subject to the following terms:

  • You must be at least 18 years old or have parental consent to make purchases
  • Product descriptions and prices are subject to change without notice
  • We reserve the right to refuse service to anyone at our discretion
  • All orders are subject to product availability and verification

Limitation of Liability

SylviaVerve shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Product suitability for individual needs
  • Minor variations in color or fabric due to monitor settings
  • Delivery delays caused by third-party shipping carriers
  • Incorrect product care resulting in damage

Our maximum liability shall not exceed the purchase price of the products in question.

Intellectual Property Protection

All content on this website, including but not limited to:

  • Product designs and descriptions
  • Website layout and graphics
  • Brand name "SylviaVerve"
  • Photography and product images

are protected by copyright and trademark laws. Unauthorized use of any content is strictly prohibited.

Refund Policy

We accept returns within 30 days of purchase under the following conditions:

  • Items must be unworn, unwashed, and with original tags attached
  • Proof of purchase is required
  • Return shipping costs are the customer's responsibility
  • Final sale items are not eligible for return

Refunds will be processed to the original payment method within 7-10 business days after receiving the returned items.

Dispute Resolution

Any disputes shall be resolved through the following process:

  1. Contact our customer service team at [email protected]
  2. If unresolved, disputes may be submitted to mediation
  3. Legal proceedings shall be governed by the laws of our operating jurisdiction

We are committed to resolving issues amicably and efficiently.

Terms Modification

SylviaVerve reserves the right to modify these terms at any time. Continued use of the website constitutes acceptance of any changes.

Contact Information

For questions regarding these Terms of Service, please contact us at: [email protected]